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FAQs and Guidance

SIMS Pay signing in trouble?
If you're having trouble signing in to SIMS Pay, please contact the school office on 0114 2663413 or email us on enquiries@greystonesprimary.com and we will do our best to resolve the problems.

Trouble Receiving Emails from School?

Our bulk emails are sent out using a system called School Gateway.  Occasionally your email service may decide to suggest that these emails are SPAM or from circulation lists.  Ifyou are not careful hitting one of the buttons on the email may unsubscribe you form the information sent out by school.  

Please get in touch with us to our "enquiries" email address at the bottom of the page if you suspect you have unsubscribed and we can investigate it for you.

See also this document circulated previously about this and other issues relating to communication

 

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